Add to your order

  • Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
  • 24/7 support when you need it.
  • Quick, easy, and frustration-free claims.
Cover this product:
3-Year Protection $56.99
4-Year Protection $74.99
Cover all of your eligible devices:
Asurion Complete Protect: One plan covers all eligible past and future purchases (Renews Monthly Until Cancelled) $16.99/month

Add to your order

  • Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
  • 24/7 support when you need it.
  • Quick, easy, and frustration-free claims.
Cover this product:
Buy new:
$487.95
FREE delivery May 22 - 24
Ships from: Video & Audio Center - Same Day Shipping
Sold by: Video & Audio Center - Same Day Shipping
FREE delivery May 22 - 24. Details
Only 2 left in stock - order soon.
$$487.95 () Includes selected options. Includes initial monthly payment and selected options. Details
Price
Subtotal
$$487.95
Subtotal
Initial payment breakdown
Shipping cost, delivery date, and order total (including tax) shown at checkout.
Ships from
Video & Audio Center - Same Day Shipping
Ships from
Video & Audio Center - Same Day Shipping
Returns
Eligible for Return, Refund or Replacement within 30 days of receipt
Eligible for Return, Refund or Replacement within 30 days of receipt
This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. You may receive a partial or no refund on used, damaged or materially different returns.
Returns
Eligible for Return, Refund or Replacement within 30 days of receipt
This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. You may receive a partial or no refund on used, damaged or materially different returns.
Payment
Secure transaction
Your transaction is secure
We work hard to protect your security and privacy. Our payment security system encrypts your information during transmission. We don’t share your credit card details with third-party sellers, and we don’t sell your information to others. Learn more
Payment
Secure transaction
We work hard to protect your security and privacy. Our payment security system encrypts your information during transmission. We don’t share your credit card details with third-party sellers, and we don’t sell your information to others. Learn more
Include
Add a Protection Plan:
Sorry, your monthly warranty plan was removed because these plans are currently only available for single-item orders.
Add to your order

3 Year Television Protection Plan

from Asurion, LLC
  • NO ADDITIONAL COST: You pay $0 for repairs – parts, labor and shipping included.
  • COVERAGE: Plan starts on the date of purchase. Malfunctions covered after the manufacturer's warranty. Power surges covered from day one.
  • EASY CLAIMS PROCESS: File a claim anytime online at www.Asurion.com/Amazon or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon.com Gift Card for the purchase price of your covered product or replace it.
  • EXPERT TECH HELP: Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
  • TERMS & DETAILS: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase (if you do not see this email, please check your spam folder). Contact us if you cannot locate your plan confirmation and Terms & Conditions via email at AmazonFeedback@Asurion.com.

4 Year Television Protection Plan

from Asurion, LLC
  • NO ADDITIONAL COST: You pay $0 for repairs – parts, labor and shipping included.
  • COVERAGE: Plan starts on the date of purchase. Malfunctions covered after the manufacturer's warranty. Power surges covered from day one.
  • EASY CLAIMS PROCESS: File a claim anytime online at www.Asurion.com/Amazon or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon.com Gift Card for the purchase price of your covered product or replace it.
  • EXPERT TECH HELP: Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
  • TERMS & DETAILS: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase (if you do not see this email, please check your spam folder). Contact us if you cannot locate your plan confirmation and Terms & Conditions via email at AmazonFeedback@Asurion.com.

Asurion Complete Protect: One plan covers all eligible past and future purchases on Amazon

from Asurion, LLC
  • Buy a lot of stuff on Amazon? Tons of items eligible for coverage, from the latest tech like laptops, game consoles, and TVs, to major appliances, sporting goods, tools, toys, mattresses, personal care, furniture, and more.
  • Accidents happen. That’s why for your portable products we cover accidental damage from handling such as drops, spills and cracked screens. We also cover electrical and mechanical malfunctions, power surges, and wear and tear.
  • Past and future purchases covered. 30 days after you are enrolled, all eligible past purchases (up to 1 year prior to enrollment) and future eligible purchases made on Amazon will be covered by your plan as long as you are enrolled.
  • Fast, easy claims. Frustration-free claims, with most filed in minutes. We will fix it, replace it, or reimburse you with an Amazon e-gift card for the purchase price of your product (excluding tax). File at Asurion.com/amazon.
  • No hidden fees. For just $16.99 a month + tax you’re covered for up to $5,000 in claims per 12-month period. *THIS PROGRAM IS MONTH-TO-MONTH AND WILL CONTINUE UNTIL CANCELED* Coverage for all products ends 30 days after the plan is canceled. Cancel any time.
Perfect cosmetic and working condition. Does not show any handling. Includes original packaging and accessories. 30017363
FREE delivery May 16 - 20. Details
Only 1 left in stock - order soon.
$$487.95 () Includes selected options. Includes initial monthly payment and selected options. Details
Price
Subtotal
$$487.95
Subtotal
Initial payment breakdown
Shipping cost, delivery date, and order total (including tax) shown at checkout.
Ships from and sold by Arsenal PC.

SAMSUNG 50-Inch Class Crystal 4K UHD AU8000 Series HDR, 3 HDMI Ports, Motion Xcelerator, Tap View, PC on TV, Q Symphony, Smart TV with Alexa Built-In (UN50AU8000FXZA, 2021 Model)

4.5 4.5 out of 5 stars 15,573 ratings

$487.95

Delivery & Support

Select to learn more
Ships from
Video & Audio Center - Same Day Shipping
30-day easy returns
Customer Support
Ships from Video & Audio Center - Same Day Shipping
  • The A-to-z Guarantee protects you when you purchase items sold and fulfilled by a third party seller in our store. It covers both the timely delivery and the condition of your items. If you're not happy with either and can’t resolve the issue directly with the seller, you can report the problem to us for further assistance.

    Learn more about A-to-z Guarantee
30-day easy returns
  • This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. You may receive a partial or no refund on used, damaged or materially different returns.
Read full return policy
Customer Support
Fixing things is quick & easy.

Our specialist Customer Support for large items dispatched from Amazon is on hand to help with your order. Contact us via phone or chat 7 days a week.
50-Inch
TV Only
Ask to play music and games, check the weather, control your smart home, and more with this smart TV.
Alexa Built-in Learn more

Alexa Built-in

This smart TV has been certified by Amazon. Select Alexa Built-in smart TVs are Push-to-Talk and require pressing and holding the button on your remote to talk to Alexa, while other smart TVs have hands-free available with Alexa. Please see product details.

{"desktop_buybox_group_1":[{"displayPrice":"$487.95","priceAmount":487.95,"currencySymbol":"$","integerValue":"487","decimalSeparator":".","fractionalValue":"95","symbolPosition":"left","hasSpace":false,"showFractionalPartIfEmpty":true,"offerListingId":"rnCv%2FKMD7OKm7wqlKIjfWJVZquSSWKy%2FldKe2cG6jYQpp0xMYm9UdEda17%2BMK5Ik7W6ResqsVwBqIEiam1JRQrmAOX24qXRQV6Lojz9g4pwyWpcE1KmIEDqQMuNZ2Cj77mulRidFgSfTcCwxEsXJgAFjI4nsd%2F%2FJsdmKk932HzlkVWiISyReuBD0BtrI0Osn","locale":"en-US","buyingOptionType":"NEW","aapiBuyingOptionIndex":0}, {"displayPrice":"$379.99","priceAmount":379.99,"currencySymbol":"$","integerValue":"379","decimalSeparator":".","fractionalValue":"99","symbolPosition":"left","hasSpace":false,"showFractionalPartIfEmpty":true,"offerListingId":"rnCv%2FKMD7OKm7wqlKIjfWJVZquSSWKy%2FjNzu7Q4T8oy41cx38xKUigv1Z2lVRe3akuttqTLzldFMKJbz0ERdUAw8KExQm9BdN6l8CzjzJr48XPvHliMV9O5TgfiZ3vX5Zrc98vFfaPda%2FLDU4It%2F1VTAcUraQh69z5f7a6aiuaSHN3SLJIDMwrJpwELDd9ps","locale":"en-US","buyingOptionType":"USED","aapiBuyingOptionIndex":1}]}

Purchase options and add-ons

Screen Size 50 Inches
Brand SAMSUNG
Display Technology LED
Resolution 4K
Refresh Rate 60 Hz
Special Feature Dynamic Crystal Color, HDR, Crystal Processor 4K, Smart TV with Multiple Voice Assistants
Included Components User Manual, E - Manual, OneRemote TM2180E with batteries, Power Cable
Connectivity Technology wired, wireless
Aspect Ratio 16:9
Product Dimensions 8.9"D x 44"W x 27"H

About this item

  • HANDPICKED BY AMAZON: They did the research so you don’t have to..Bluetooth 4.2. Power Supply (V) AC110-120V 50/60Hz.Image Aspect ratio:16:9.Audio : Sound Output (RMS) : 20W, Speaker Type : 2CH..Standby Power Consumption : 0.5W
  • DYNAMIC CRYSTAL COLOR: Witness millions of shades of color through powerful Dynamic Crystal technology
  • CRYSTAL PROCESSOR 4K: See every detail with stunning clarity; The powerful processor, specifically tuned for Crystal Displays, converts what you're watching to 4K
  • BUILT-IN VOICE ASSISTANTS: Access a world of content beyond streaming; Schedule recordings, search, auto-adjust gaming settings, seamlessly connect with a host of compatible devices, and control your smart TV with your voice, all with one remote
  • HDR: Enjoy a whole new world of vivid color and detail found in newer films and streaming service content with HDR, also known as High Dynamic Range
  • MOTION XCELERATOR: With minimized blur and enhanced motion clarity, Motion Xcelerator catches all the fast-moving action, whether you're watching sports or taking advantage of new gaming capabilities
  • SLEEK and SLIM DESIGN: The ultra thin, AirSlim profile lets your television blend in effortlessly
  • 4K UHD UPSCALING: See what you’ve been missing on a crisp, clear picture that’s 4x the resolution of Full HD
See more product details
Add a debit or credit card to save time when you check out
Convenient and secure with 2 clicks. Add your card

Frequently bought together

$487.95
Get it May 22 - 24
Only 3 left in stock - order soon.
Ships from and sold by Video & Audio Center - Same Day Shipping.
Total price:
To see our price, add these items to your cart.
Details
Added to Cart
Some of these items ship sooner than the others.
Choose items to buy together.

Important information

Visible screen diagonal

50" / 127 cm

Energy consumption

142 kWh per year, based on the power consumption of the television operating 4 hours per day for 365 days. The actual energy consumption will depend on how the television is used.

Compare with similar items

This Item
SAMSUNG 50-Inch Class Crystal 4K UHD AU8000 Series HDR, 3 HDMI Ports, Motion Xcelerator, Tap View, PC on TV, Q Symphony, Smart TV with Alexa Built-In (UN50AU8000FXZA, 2021 Model)
SAMSUNG 50-Inch Class Crystal 4K UHD AU8000 Series HDR, 3 HDMI Ports, Motion Xcelerator, Tap View, PC on TV, Q Symphony, Smart TV with Alexa Built-In (UN50AU8000FXZA, 2021 Model)
Recommendations
SAMSUNG 65-Inch Class Crystal 4K UHD AU8000 Series HDR, 3 HDMI Ports, Motion Xcelerator, Tap View, PC on TV, Q Symphony, Smart TV with Alexa Built-In (UN65AU8000FXZA, 2021 Model)
dummy
SAMSUNG 50-Inch Class 4K Crystal UHD DU8000 Series HDR Smart TV w/Object Tracking Sound Lite, Motion Xcelerator, Ultra Slim Design, Gaming Hub, Alexa Built-in (UN50DU8000, 2024 Model)
dummy
Samsung 85-in TU7000 4K Crystal UHD HDR Smart TV (2001) - UN85TU7000FXZA
dummy
SAMSUNG 50-Inch UHD CU8000 Series PurColor, Object Tracking Sound Lite, Q-Symphony, Motion Xcelerator, Ultra Slim, Solar Remote, Smart TV with Alexa Built-in (UN50CU8000, 2023 Model) (Renewed)
dummy
Samsung 50 inches 4K Ultra HD Smart LED TV - UN50TU7000/UN50TU700D (2020 Model) (Renewed)
Details
Added to Cart
Details
Added to Cart
Details
Added to Cart
Details
Added to Cart
Details
Added to Cart
Details
Added to Cart
Price$487.95$747.95$447.99$1,397.99$389.99$399.99
Delivery
Get it May 22 - 24
Get it May 22 - 24
Get it as soon as Friday, May 17
Get it May 21 - 22
Get it May 15 - 17
Get it May 15 - 17
Customer Ratings
Picture quality
4.1
4.1
4.6
4.2
3.6
4.2
Smart Features
3.9
3.9
4.9
4.1
3.3
3.8
Remote Control
3.8
3.8
5.0
3.9
2.4
4.4
Sold By
Video & Audio Center - Same Day Shipping
Video & Audio Center - Same Day Shipping
Amazon.com
Video & Audio Center - Same Day Shipping
Good As New Electronics
Good As New Electronics
display type
LED
LED
UHD
LED
Crystal UHD
LED
display size
50 inches
65 inches
50 inches
85 inches
50 inches
50 inches
model year
2021
2021
2024
2021
2020
resolution
4K
4K
4K
4K
4K
4K
operating system
Tizen
Tizen
Samsung Tizen
Tizen
Tizen
hardware interface
hdmi, usb, bluetooth, ethernet
hdmi, usb, bluetooth, ethernet
hdmi, usb2.0, ethernet, bluetooth
bluetooth
connectivity tech
wired, wireless
wired, wireless
Wi-Fi, HDMI, USB, Bluetooth
Bluetooth, Ethernet, HDMI, USB, Wi-Fi
Wi-Fi, Bluetooth, HDMI, USB, Ethernet
Bluetooth, Ethernet, HDMI, USB, Wireless
control method
remote
remote, voice
remote
voice
remote
application

What's in the box

  • Power Cable
  • OneRemote TM2180E with batteries
  • User Manual
  • E - Manual
  • Looking for specific info?

    Product information

    Technical Details

    Additional Information

    Warranty & Support

    Amazon.com Return Policy:Amazon.com Voluntary 30-Day Return Guarantee: You can return many items you have purchased within 30 days following delivery of the item to you. Our Voluntary 30-Day Return Guarantee does not affect your legal right of withdrawal in any way. You can find out more about the exceptions and conditions here.
    Product Warranty: For warranty information about this product, please click here

    Feedback

    SAMSUNG 50-Inch Class Crystal 4K UHD AU8000 Series HDR, 3 HDMI Ports, Motion Xcelerator, Tap View, PC on TV, Q Symphony, Smart TV with Alexa Built-In (UN50AU8000FXZA, 2021 Model)

    SAMSUNG 50-Inch Class Crystal 4K UHD AU8000 Series HDR, 3 HDMI Ports, Motion Xcelerator, Tap View, PC on TV, Q Symphony, Smart TV with Alexa Built-In (UN50AU8000FXZA, 2021 Model)


    Found a lower price? Let us know. Although we can't match every price reported, we'll use your feedback to ensure that our prices remain competitive.

    Where did you see a lower price?

    Fields with an asterisk * are required

    /
    /
    /
    /
    Please sign in to provide feedback.

    From the brand


    From the manufacturer

    2021 AU8000 Series Crystal UHD
    2021 AU8000 Series Crystal UHD

    Compare Samsung TVs

    B08Z28KXHT

    AU8000

    Q70A

    Q70A

    Q60A

    Q60A

    B08P53PT4P

    TU9010

    TU7000

    TU7000

    Customer Reviews
    4.5 out of 5 stars
    15,573
    4.5 out of 5 stars
    2,596
    4.5 out of 5 stars
    6,123
    4.4 out of 5 stars
    878
    4.3 out of 5 stars
    342
    Price
    $1,577.95 $1,447.95 $1,197.99
    Sizes
    85", 75", 65", 55", 50", 43" 85", 75", 65", 55" 85",75",70",65",60",55",50" 86" 82",75",70",65",60",58",55"
    Clarity
    Crystal Processor 4K Quantum Processor 4K Quantum Processor 4K Lite Crystal Processor 4K Crystal Processor 4K
    Contrast
    Edge Lit Dual LED* Dual LED* Edge Lit Direct Lit
    Color
    Dynamic Crystal Color 100% Color Volume 100% Color Volume PurColor PurColor
    HDR (High Dynamic Range)
    HDR Quantum HDR Quantum HDR HDR HDR
    Sound
    Q-Symphony****** Object Tracking Sound Lite Object Tracking Sound Lite Object Tracking Sound Lite Adaptive Sound
    Gaming
    4K @ 60HZ 4K @ 120HZ 4K @ 60HZ 4K @ 60HZ 4K @ 60HZ
    Motion Technology
    Real Game Enhancer + Motion Xcelerator Turbo+ Motion Xcelerator Motion Xcelerator Game Enhancer
    Voice Assistance
    Multiple Voice Assistants Multiple Voice Assistants Multiple Voice Assistants Multiple Voice Assistants Works with Alexa
    HDMI 2.1 Features (# of ports)
    3 4 3 3 2
    Smart TV
    Smart TV powered by Tizen Smart TV powered by Tizen Smart TV powered by Tizen Smart TV powered by Tizen Smart TV powered by Tizen
    Key Step up Features
    Ambient Mode*** Wide Viewing Angle Multi View**** Tap View***** Universal Guide

    Product Description

    Step up to the AU8000 with upgraded color and 4K essentials. Dynamic Crystal Color injects each scene with millions of vibrant shades of color, while Crystal Processor 4K with UHD Upscaling elevates all your favorite movies, games and shows to gorgeous 4K quality. Smart TV with Multiple Voice Assistants allows you to use your voice to change channels, adjust the volume, or quickly find content. Plus 3 HDMI inputs provide plenty of connection options. Find your favorite movies and TV shows all in one place, with a simple on-screen guide that provides you with tailored recommendations for exploring new content.** With Tap View, you can mirror your phone on your TV with just a tap to continue enjoying movies, music and apps on the bigger screen within seconds.*** Stay productive and connect your office PC to your TV, or screen share directly from a nearby PC or laptop — it's all seamless.**** *Viewing experience may vary according to types of content and format. **Content services may vary by regions and are subject to change without notifications. ***Tap View is available on Samsung Galaxy devices with Android OS 8.1 and higher, Professional or later and Mac OS 10.5 or later. Connecting smartphone with Samsung Dex requires a compatible mobile device. Availability of services is subject to change without prior notice. Internet connection on TV and PC is required. Tap View is available on Samsung Galaxy devices with Android OS 8.1 and higher. ****Available on PC's with Windows 10 OS or higher. Connecting smartphone with Samsung Dex requires a compatible mobile device. Availability of services is subject to change without prior notice. Internet connection on TV and PC is required. Tap View is available on Samsung Galaxy devices with Android OS 8.1 and higher.

    Product guides and documents

    Customer reviews

    4.5 out of 5 stars
    4.5 out of 5
    15,573 global ratings

    Customers say

    Customers like the picture quality of the television. For example, they mention it has a beautiful picture and clear resolution. That said, opinions are mixed on the ease of use and quality.

    AI-generated from the text of customer reviews

    708 customers mention607 positive101 negative

    Customers generally like the picture quality of the television. They mention that it has a clear, beautiful picture, and that the detail and color are fantastic.

    "...It’s bright it performs well. The picture is absolutely stunning. Worth a little bit of money they charge for it." Read more

    "...The Handmaiden detail and color were fantastic!) For the price, the AU8000, when adjusted properly, is a good deal..an excellent deal, in fact...." Read more

    "Great Pic" Read more

    "...When I turned the TV on the startup image alone was absolutely amazing and everything else followed suit but now here I sit watching you tube videos..." Read more

    742 customers mention389 positive353 negative

    Customers are mixed about the quality of the television. Some mention that it's an excellent product with great picture quality, while others say that the picture is not great and the sound is ok. Some say that it has not delivered on the promotional hype of so many supposedly unbiased review sites.

    "...It’s durable it’s versatile. It’s bright it performs well. The picture is absolutely stunning. Worth a little bit of money they charge for it." Read more

    "...as you required me to for your problem in first place, your faulty products, your love literally traumatized me in fear of trying to return this dud..." Read more

    "Great price, great quality...." Read more

    "...if you run into shipping and delivery issues, you can end up with a broken TV and have to do a long & painstaking, time consuming, long time waiting..." Read more

    345 customers mention225 positive120 negative

    Customers are mixed about the ease of use of the television. Some mention it's surprisingly easy to setup and use the smart features, while others say it'll be hard for them to get used to. The instructions were clear, but they didn't need them. The soundbar HW-Q950A was simple to add. However, some customers say the UI is not intuitive at all and using a firestick isn't that easy.

    "...It was awesome. Beautiful picture. Nice simple features. Easy to operate. It seemed to run a bit warmer than other tvs, but not super warm...." Read more

    "...The smart TV features are very easy to navigate, and now I can take full advantage of the Prime Video aspect of my Amazon Prime membership...." Read more

    "...And it is not easy to find, so I'm not even going to try and explain how to get there. Hopefully you'll find it on your own...." Read more

    "...TV set up was fine, - smart TV REQUIRED YOU TO REGISTER FOR SAMSUNG APPS AND GIVE A CREDIT CARD!!!..." Read more

    Good TV, ABSOLUTELY WORST REMOTE EVER!!! & a voice assistant nightmare . . . UGH!
    3 Stars
    Good TV, ABSOLUTELY WORST REMOTE EVER!!! & a voice assistant nightmare . . . UGH!
    As you can see from the picture, the FIRST TV I was sent was not an acceptable product. And honestly, I believe they sent this shattered screen one on purpose because I called & complained about a delivery hold up, so I believe they just grabbed a broken one & threw it on the truck because I suddenly & very quickly got it like the next day, strangely enough. Even more strange was that the two capable gentlemen who delivered this one had it strapped securely to the inside rear of the truck with absolutely nothing around it (in an empty 10ft radius) nothing that could've damaged it so badly, & these guys were not reckless or dropsy, so I'm still not sure how a TV shipped & handled that securely got shattered across the entire front of the screen while being handled by such careful pros. Thankfully the replacement was much better and I received a free, "DELUXE DELIVERY & UNBOX" which was a very misleading thing because when they got here w/ the TV, the young gentleman in charge continually explained how they could do nothing but take it out of the box, plug it in and ensure operation, which amounted to making sure it turned on, and then take the box and leave. That's it, that's all! They literally wouldn't even help me lift it onto the table where it was to sit. I still don't know what was "DELUXE" about this Deluxe Delivery & Unbox. Oh, & the same guy complaining about all they couldn't do for me instead of focusing on what he could do? He also had to (quite annoyingly) repeatedly tell me that they weren't even "supposed to deliver to you because of the construction" going on in what used to be our apt bldg's parking lot. Yet Amazon delivers here practically everyday. But for some strange reason he was insistent that the construction out front was a definite No No for Amazon deliveries (or maybe he meant just for TV deliveries). I'm stil not sure. Either way, still makes no sense.So now to the TV. I ordered this 65" Samsung Crystal Tizen for TWO MAIN REASONS.1) It had a voice remote & 3 voice assistants to choose from, but since I like Google & they were pushing this as a Google TV w/ Google Assistant, that was a big selling point for me. Actually the biggest selling point. I knew I could very easily connect my already established Google Assistant like I had done on a 4K Chromecast I bought from Walmart in 2020. But sadly, THAT NEVER HAPPENED! After speaking extensively to Samsung TV support, Google & Google Assistant support, Amazon support, & even some support chat bots & emails & community support forums & you name it, I tried it. The best advice I got to simply move forward from this nightmare fiasco was to go ahead & just use one of the other two remaining voice assistants that were still available on the TV, Samsung's Bixby, or Amazon's Alexa. Both of which I dislike. What I had seen of Samsung's Bixby from interaction with it on my Samsung Galaxy phones and tablets was that it was fully advertisement saturated, and I dislike that immensely. Whereas Amazon's Alexa is just one big speaking algorithm designed primarily for nothing more than selling more Amazon merchandise. I don't need that on my TV remote & I'm also not buying another device to connect to it just to get it to work properly with the TV. Because of course if you select Alexa as your voice assistant they immediately try to upsell you into an Echo or some other unnecessary thing you don't need to operate a voice assistant on your TV remote. Why do I need another device to make my TV remote work correctly with a voice assistant? I've been using Roku voice remotes for 3 or 4 yrs now & they work just fine w/ their system as is. No extra device purchase necessary. My Google Chromecast works amazingly well with its Google Assistant voice remote. Both of those items were less than $100 each. Buuuut, a brand new 65" 4K Samsung Crystal Tizen has the WORST voice assistant remote I've ever encountered. And it WILL NOT HOOK UP TO GOOGLE ASSISTANT. So, on to the . . . .2nd REASON I PURCHASED THIS TV?Because it had 4K UPSCALING!!! What a huge feature in a TV this inexpensive! I'd purchased a Sony Blu-ray player w/ 4K upscaling and it was amazing. I fell in love with how old DVD movies were brought up to nearly 4K quality with doing nothing more than putting the movie in the carriage and pushing play. So when I saw that this Samsung Crystal Tizen had 4K upscaling in all picture viewing formats, BOOM, I was all in. That 4K upscaling & the 4K picture clarity in it's Dynamic viewing mode have been the ONLY redeeming qualities in this entire fiasco of a purchase.Talk about a bunch of ridiculous false advertising, pitiful customer support & delivery inadequacies, & more difficulty & flawed merchandise than one person should have to endure in an entire year? But of course these are all avoidable issues that I somehow created on my own when I clicked, "Add to cart" & made a purchase, fully believing & trusting that i was going to receive what i had read & saw with my own eyes, in the time i was told I'd receive it.(Speaking of, did I mention the reason I called and complained about the delayed shipping to begin with was that my item, the broken TV in the picture, had been sitting in a little suburb about 20 minutes outside of town for going on 2 days and had not moved according to the tracking details? Which is why i personally believe that when I called to inquire about it, that my inquiry was taken as a slight & perturbed the heck outta whomever received it & because of it, this broken mess is what they sent me. Nearly 2 days in one spot 20 mins away from me? What would you do?)Oh, & apparently I'll never have Google Assistant on this TV. It just won't connect. Keeps telling me to login & connect but won't let me. I've been FORCED to use Samsung's Bixby as the voice assistant for the TV & remote. UGGGHHHHH!!!IN CLOSING - ITS A GOOD TV FOR THIS PRICE, BUT IF THEY RAISE THE PRICE? LOOK ELSEWHERE. AND REMEMBER, THE ONE FEATURE YOU'RE PERSONALLY AFTER? THE ONE FEATURE THAT MAY BE THE SELLING POINT THAT SOLD YOU ON THIS TV? IT'S HIGHLY POSSIBLE IT MAY NOT WORK AT ALL, OR MAY NOT WORK CORRECTLY. It's also a very high possibility that if you run into shipping and delivery issues, you can end up with a broken TV and have to do a long & painstaking, time consuming, long time waiting for your money back, refund and return. Yay Amazon & Samsung!(What follows is an addendum to my review (11/16/22)THE REMOTE.......? Worst remote I've ever used. And I am not saying that lightly. Most remotes are pretty ergonomic and you can adapt to them easily, although sometimes it may take a while to get accustomed to it. This remote? It's been months and I still fumble with it. For one, it's much to small & thin. My biggest gripe about it, though, is that I often watch videos inside of streaming apps. And the main problem w/ the remote here is when you push the PLAY/PAUSE button? Every third or fourth time (sometimes several times in a row if your tired or absent minded) you will mistakenly also push the channel selector button which is right below it. So this obnoxious channel guide button on the remote? It's placement & size makes it stick up off the remote face much too high, so it's very easy to accidentally graze it w/ your thumb when clicking the PLAY/PAUSE button. Which then immediately takes you out of the video you were watching, closes that app and switches the input over to the TV channels. And this happens frequently. I cannot overstate this. Because, after all, what button do you use more frequently on your Smart TV remote than the PLAY/PAUSE button? Can you imagine how annoying it is to REPEATEDLY have to log back in to an app to finish watching a movie that you should only have to push PLAY on the remote to finish? Or how startled you REPEATEDLY are when the TV channels suddenly pop on in a LOUD COMMERCIAL when you were merely pushing the PAUSE button on the remote so you could go fix a soda in the kitchen while the movie was in a slow spot? And to have this happen every 3rd or 4th time you press that PLAY/PAUSE button on the remote? And don't think it's because I'm thick fingered or ignorant. I'm a guitar player & artist with extremely nimble & dexterous digits, so it's not me! So if you decide to get this TV, maybe seriously consider a different remote. Don't get me wrong, I love my Samsung TV. It's a huge step up from that 65" 4K TCL/Roku piece of crap I bought from Walmart in Oct 2020 that died on me TWICE & went into the black screen of death. And all before 2021 was through. A TV that barely makes it over a year before it dies twice? Yeah, that's a bad TV. This is a much better product and I am much happier. And I don't know what TCL Roku thinks UHD or 4K looks like, but that wasn't it. Looking at the clarity on that junky old TCL ROKU TV was like the difference in looking at a muddy puddle compared to looking at clear water, and this Samsung is the clear water. So, I am pretty satisfied w/ the TV itself. It's mainly the delivery process, the unclear definition of what a deluxe delivery and unbox means, the process required to return a broken TV and get a replacement, The Voice Assistant issue which I had massive problems with, and this piece of "you know what" remote. I would also like to highlight the fact that I finally figured out what the problem was with the Google Assistant. There is a small setting way off in an almost undisclosed area of the SmartThings settings (on your phone or device) for those of you who use Samsung products, and in that setting you have to delete and reset your Google Assistant. It was very hard to find and I only found it randomly and by chance. And I'm telling you this because I went through EVERY setting in SmartThings AND Google Assistant trying to find the problem with why Google Assistant would not connect on this TV. I WENT THROUGH ALL THOSE SETTINGS MULTIPLE TIMES and never saw this until one day I randomly came across it. And it is not easy to find, so I'm not even going to try and explain how to get there. Hopefully you'll find it on your own. But I'll tell you now, it is not an easy setting to find. It does not tell you about this setting ANYWHERE and not a single Tech or help agent was able to direct me in the way I needed to go to fix this so the TV would work with Google Assistant. It stands to reason that one would think this is something that would automatically configure on its own so that your systems would Jive together. But it does not. So, yes, I was finally able to get Google Assistant to operate correctly on this TV. If you have Google Assistant set up on something other than this TV, say a Chromecast or in the SmartThings app on a Samsung smartphone? You will need to reset it and go into every setting and reconfigure it to get it to work with this TV. Hope this helps someone not to suffer and struggle through the nightmare I endured here. But after all's been said and done, I AM VERY HAPPY with my purchase and very satisfied with the reasonable price. I just wish the service had been more helpful and thorough with instructions and directions & just good general customer support. But, all that aside? I got a great TV for a very fair and reasonable price . I'm very satisfied with my purchase even though it has taken me literally months to work out these goofy little kinks that should have been fixed on day one.Thank you for the awesome Samsung TV, Amazon! (Please make them restructure this 💩 remote!)
    Thank you for your feedback
    Sorry, there was an error
    Sorry we couldn't load the review

    Top reviews from the United States

    Reviewed in the United States on May 16, 2023
    Size: 55-InchStyle: TV OnlyVerified Purchase
    The good: Slim, lightweight, Brilliant OS, One intuitive remote, great color, stunning picture in quality 4k

    The not-so-good: Black not as deep as possible, lack of true quality 4k content

    Samsung makes a really great product with this TV. It’s very slim and lightweight – I hung our 55” without any help from anyone, if that gives you an idea. The OS and interface are great – you can get anywhere you want to go in a few clicks. As a matter of fact, the OS and apps are so good that we have stopped using our Fire TV stick (we own 4 – now only 3 are in use) because we found it more convenient than switching back and forth between inputs and using two remotes. This is saying something, because we’ve been Fire TV fans from day 1 and own a stick for every TV in the house. The remote itself is just as brilliant as the OS and is also a match for the FireTV remote – we use the Samsung as our sole remote now. Despite the low price, this thing has incredible color and picture quality. You’d expect that for an affordable TV you would get a noticably lower quality picture, but you just don’t. With quality 4k content (for example, Sir David Attenborough’s Netflix content), you can tell the difference 4k makes without having something to compare it to.
    Only a couple of complaints here. The blacks on this TV aren’t as deep as the more expensive sets out there. However, we weren’t interested in paying 5 times as much for an OLED just for deeper blacks. There is also a distinct lack of content out there that’s true 4k with the brilliant picture quality and insane color like you’ve been conditioned to expect. Plenty of content is technically 4k nowadays, and quality is decent, but the picture quality simply doesn’t pop like you’d think it should. Neither of these two complaints are the fault of Samsung’s product here – just facts of life to be aware of while shopping.
    Bottom line, we will go for a Samsung TV next time we need one, no question. Samsung does make a great product, and this is a prime example of that fact.
    15 people found this helpful
    Report
    Reviewed in the United States on July 4, 2023
    Size: 65-InchStyle: TV OnlyVerified Purchase
    I’ll be honest this TV isn’t worth the price. The graphics are about 8/10 it’s good but it’s not great. I recently saw a Vizio at Best Buy not so long ago for a way cheaper price with the same quality. Therefore was heartbroken when I found out I paid a lot more. The tv is pretty nice looking well not much to judge about when pretty much all TV’s look the same lol

    Issue: When I’m playing video games there are times where the screen suddenly turns black as if it’s off, yet you still hear the sound of the game and person on the mic. I try pressing random buttons to see if it restarts but it doesn’t. I’m forced to turn off the tv and then turn it back on which will take you back to the beginning of the main menu of the tv. I lose at least 20 seconds of online gaming. If you play online games you’ll understand how dreadful that is

    Issue #2: It’s so slow! It freezes every time I turn on the tv, try to scroll through the apps, raise the volume or mess with the settings. Even after we changed our whole wifi system thinking that would be the issue. & no I’ve only downloaded three apps which I’m pretty sure everyone installs as well.

    Issue #3. The controller is so sensitive and cheap. It looks so plain and honestly sometimes doesn’t react on time. You have to literally point the tv straight into the screen. And yes I’ve changed batteries already.

    Issue 4: at night when you’re in the dark watching tv. You can see on each of the tv corners. How those curves get much brighter then the center of the screen. I’m guessing that’s where the brightness comes from, from the corners. After a while it gets really annoying and disturbs the image. Overall 7/10 I’m pretty upset and I love this brand.
    Customer image
    5.0 out of 5 stars Overall 7/10
    Reviewed in the United States on July 4, 2023
    I’ll be honest this TV isn’t worth the price. The graphics are about 8/10 it’s good but it’s not great. I recently saw a Vizio at Best Buy not so long ago for a way cheaper price with the same quality. Therefore was heartbroken when I found out I paid a lot more. The tv is pretty nice looking well not much to judge about when pretty much all TV’s look the same lol

    Issue: When I’m playing video games there are times where the screen suddenly turns black as if it’s off, yet you still hear the sound of the game and person on the mic. I try pressing random buttons to see if it restarts but it doesn’t. I’m forced to turn off the tv and then turn it back on which will take you back to the beginning of the main menu of the tv. I lose at least 20 seconds of online gaming. If you play online games you’ll understand how dreadful that is

    Issue #2: It’s so slow! It freezes every time I turn on the tv, try to scroll through the apps, raise the volume or mess with the settings. Even after we changed our whole wifi system thinking that would be the issue. & no I’ve only downloaded three apps which I’m pretty sure everyone installs as well.

    Issue #3. The controller is so sensitive and cheap. It looks so plain and honestly sometimes doesn’t react on time. You have to literally point the tv straight into the screen. And yes I’ve changed batteries already.

    Issue 4: at night when you’re in the dark watching tv. You can see on each of the tv corners. How those curves get much brighter then the center of the screen. I’m guessing that’s where the brightness comes from, from the corners. After a while it gets really annoying and disturbs the image. Overall 7/10 I’m pretty upset and I love this brand.
    Images in this review
    Customer image
    Customer image
    15 people found this helpful
    Report
    Reviewed in the United States on May 4, 2024
    Size: 65-InchStyle: TV OnlyVerified Purchase
    This is my second Samsung crystal TV purchase from Amazon. Absolutely love this TV. The size is perfect. I’m so glad I went from a 55 inch to a 65 inch television. It’s not as big as you think I would be OK with 75 inch at this point. It’s durable it’s versatile. It’s bright it performs well. The picture is absolutely stunning. Worth a little bit of money they charge for it.
    Reviewed in the United States on June 12, 2023
    Size: 85-InchStyle: TV OnlyVerified Purchase
    Likes; very sharp, seems to have a broad color range. On some of the newest material the picture almost appears to be 3D it is so detailed. Everyone that has seen the quality of the picture has been impressed.

    Other reviewers have mentioned two complaints which aren’t an issue for me. Poor remote. I have only used mine once to set up the TV. Since I have no need to change the settings it sits in a drawer. I use satellite TV so use that remote. I don’t get internet so I rarely stream except through my phone’s portable hot spot and I have had no issues with that. The other issue that is often mentioned is sound quality. Ultra thin TV’s can not physically reproduce quality sound. To reproduce high quality sound you have to push a certain volume of air at different frequencies. The tiny speakers in these TV’s aren’t up to the task and never will be because they are physically incapable of doing so. I am impressed that they do as well as they do. Besides, why would you buy such a large TV and not use a surround sound system, or at the very least a high quality sound bar? I realize some people may not want to have a sound system that probably costs more than the TV , just don’t expect these tiny speakers to give you a movie theater experience.

    Delivery was terrible. I was supposed to get delivery to inside my house, have the TV unboxed and set up to see if it worked. The delivery person just got it off the truck , had me sign the delivery receipt and started to leave. When I informed him that he was supposed to deliver it to inside the house he seemed stunned. I had to show him what Amazon said was included with delivery so he at least helped me carry it inside. He didn’t even wait around to make sure it was not damaged. I purchased a different 86 inch LG TV from Best Buy a few months earlier and they delivered it the way it should have been. Not suggesting you buy from Best Buy, but considering how many people have complained about delivery from Amazon …..

    Overall I am very happy with this TV. Time will tell if it lasts.
    11 people found this helpful
    Report

    Top reviews from other countries

    Translate all reviews to English
    Francis Brassard
    5.0 out of 5 stars Qualité de la résolution de l'image
    Reviewed in Canada on October 30, 2023
    Size: 55-InchStyle: TV OnlyVerified Purchase
    Dans le salon, à une distance de 4 mètres environ, belle grandeur
    Debbie Mattson
    5.0 out of 5 stars I am getting to know my new smart tv.
    Reviewed in Canada on August 19, 2023
    Size: 43-InchStyle: TV OnlyVerified Purchase
    I have no problem with Amazon or the seller , but I have had issues with UPS and Purolator. Amazon delivery and Intelcom have been excellent. I wish Amazon would not order UPS and Purolator.
    I am loving this TV.
    Gary
    4.0 out of 5 stars setup
    Reviewed in Canada on January 19, 2024
    Size: 55-InchStyle: TV OnlyVerified Purchase
    no manual confusing if you are not a nerd.
    Amazon Customer
    5.0 out of 5 stars simple to use areally great picture and everything already installed
    Reviewed in Canada on June 17, 2023
    Size: 43-InchStyle: TV OnlyVerified Purchase
    tv was for my invald wife
    Luis Maldonado
    5.0 out of 5 stars The brilliant and Color is very good
    Reviewed in Canada on January 27, 2023
    Size: 43-InchStyle: TV OnlyVerified Purchase
    Excellent Quality Imagin
    One person found this helpful
    Report